Top 8 Traits of a Good Manager
If you’re in management – or you want to be – it’s important that you do it right. Sure, you can boss everyone around all the time and tell them what to do, but it’s much better for everyone involved if you can work with your employees and show them that they matter. They’ll be a lot more loyal that way. With that in mind, here are the top eight traits of a good manager.
1. Self-motivation
If you’re not motivated to do anything with the business in order to help it succeed, why should anyone who works for you be motivated? You have to model the behavior that you want to see in others, and that includes showing that you’re motivated. You may not always feel motivated, but make sure you always act motivated.
2. Being a Team Player
Getting along with people matters. If you never come out of your office and just give orders all the time, your employees aren’t going to like or respect you and they aren’t going to work as hard.
3. The Ability to Resolve a Conflict
People are going to get on one another’s nerves. It happens. When you’re the boss, it’s your job to make sure that it doesn’t escalate into something that’s a serious problem. Whether it’s customers, employees, or both, resolving conflict is vital.
4. Good Skills Where Customer Service is Concerned
Customers are what makes your business. Without them, you have nothing, so you have to know how to make (and keep) them happy.
5. An Optimistic Attitude
No one wants to work for a pessimistic person who never sees the good side of anything. Show your employees that you understand difficult circumstances, but that there isn’t anything that can’t be dealt with. Keep a positive attitude and your employees will generally follow along.
6. True Leadership Skills
Being a leader comes naturally to some people, while others take time to learn it. No matter how, where, or when you acquired your leadership skills, the important thing is that you take your position seriously and continue to cultivate the leadership skills that you’ve developed.
7. Trustworthiness and Integrity
Your employees need to trust you and so do your customers. If you can’t show them that you’re worthy of being trusted, you won’t be effective as a leader.
8. Industry Knowledge
Knowing about the industry you’re in is something that every good manager should spend time on. If you don’t know your industry, how can you ever really hope to be competitive?
Keep in mind that there are more ways to be a good manager and business leader than just the ones listed here. Some people are simply better at it than others, too, so you may have a natural talent for it or you may have to work a little bit harder. That can help you learn and grow, though, so don’t shy away from the work that it takes to truly be a good manager.


